10 Year manufacturers guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. This warranty does not affect your statutory rights.
For full information on the Reginox warranty please click here
A kitchen sink is a heavy duty utensil and over time, may show traces of wear over time, regular cleaning to remove dirt is the best form of maintenance for your kitchen sink and extend its life an beauty.
To maintain the beauty of your kitchen sink in its original condition and to keep your sink looking its best, we recommend you clean your kitchen sink with regular washing up liquid after using your sink and wipe down with dry cloth. Avoid leaving heavy stainable waste such as tea bags in your sink which will be more stubborn to clean. We also recommend you deep clean your sink once a week (in non-hard water area, twice or three times per week for hard water areas) using some of our recommended cleaning products.
Blanco Polish, Blanco Ceracare, Franke Twister and Cramer Email-Star are all designed to be used with stainless steel and it is specially formulated for daily cleaning of all stainless steel sinks. This product is a combined cleaner and polish and will help maintain the original lustre of your sink. Regular cleaning helps prevent build-up of lime and other substances.
Your sink unit is used intensively every day. That is why we make sure that every Reginox sink unit is manufactured from strong, durable materials of the finest quality. It is also important that you are able to clean and maintain your sink unit with ease. Whatever your style or taste: Reginox always has the perfect solution for you.
With an eye for detail and a respect of both people and nature Reginox designs and produces product using the latest proven technologies. Whatever your style or taste: Reginox always has the perfect solution for you.
Products displaying "In Stock" are held physically in stock in our distribution warehouse in Bromsgrove, Worcestershire. These products are ready for immediate dispatch for next day delivery* or available for click and collect.
*Available in delivery zone 1 & 2 only.
Available to Order
Products displaying "Available to Order" are held in stock at the manufacturer's warehouse or appointed distribution company. Goods are either delivered directly to you, or delivered to Taps UK and delivered onto you. The estimated delivery lead time advertised is the time frame we endeavor to deliver your items within. Tracking details will be sent via email or text to keep you updated, therefore please ensure that you provide us with an up to date mobile telephone number and a valid email address when placing your order. If the item is not in stock for any reason with our supplier for any reason, we will notify you with estimated delivery date.
Polite Notice - All delivery dates are given as an estimate. We strongly advise against booking any tradespeople or undertaking preparatory work until your order has arrived and has been checked
Made to Order
Products displaying "Made to Order" are usually not stocked at Taps UK or the manufacturer. It is usually specifically made to order by the manufacturer once your order has been placed. For some products, it is excluded from our money back guarantee. For delivery lead times, please email our customer support team who will check the manufacturing lead time and provide you with a written delivery lead time.
Item Out of Stock
Products displaying "Item Out of Stock" are currently sold out and currently unavailable to purchase. Products with a confirmed new stock arrival date will be advertised with the estimated new stock arrival date. For customers who wish to pre-order the goods for an immediate dispatch once the stock has been delivered into us, can do so, by contacting our customer services team. Alternatively, you can leave your email by clicking the "Email me when back in stock" button; then once the item comes back into stock, we will email you.
Large items delivered with our standard service are generally delivered by a special fragile courier service. A signature will be required on acceptance of delivery. Due to the fragile nature of some products, the supplied box may be delivered open due to the strict inspection for damage is carried out throughout its journey. Fragile items less than 20kg, length less than 1.4m
|Standard Delivery||Next Day Delivery||Postcodes|
|Zone 1||£19.99||£49.99||Mainland England & Wales|
|Zone 2||£19.99||£49.99||Lower Scotland DG1-13, EH1-99, FK1-6, G1-G90, KA1-9, KY1-99, ML1-11, PA1-19, TD1-14|
|Zone 3||*£99.99||Unavailable||Highlands and upper Scotland AB10-56, DD1-11, FK21, IV1-56, KW1-14, KY10-16, PA21-41, PH1-50|
|Zone 4||*From £120.00||Unavailable||All offshore Islands Including Northern Ireland (Excluding Jersey & Guernsey)|
|Zone 5||*From £130.00||Unavailable||Republic of Ireland, Jersey & Guernsey|
*Standard fragile delivery & 2 man fragile delivery service unavailable in Zone 3,4 & 5. Delivery via pallet only, meaning a pallet will be dropped outside of your property kerb side. We recommend an able bodied recipient sign for delivery.
For accurate delivery cost for Zone 4 & 5, please contact customer service
For customers spending over £1000 receive free delivery to mainland England & Wales and reduced delivery rates of £30.00 for lower Scotland and £50.00 for Highlands and upper Scotland.
Next day delivery is available for items we stock in our warehouse. All items that qualify for next day delivery are clearly advertised as being available for next day delivery on our product description page.
Next day delivery is available to delivery addresses within zone 1 and 2 areas only, and is not available in any other zones.
To qualify for next day delivery in the available delivery zones, orders must be placed before 2pm Monday to Thursday. Orders placed on a Friday before 2pm will be delivered on the following Monday. Orders placed after 2pm on a Friday through to Monday before 2pm, will be delivered on the following Tuesday.
At the time of checkout, all products in your shopping basket must be eligible for next day delivery; this is clearly advertised within our checkout page. You must also select the shipping method as "Next Day Delivery" rather than our "Standard Delivery", a surcharge will apply for this service.
Our courier company offer an all day delivery service. Therefore your items will be delivered to you between the hours of 8am and 8pm. The courier often cannot give an exact time slot. You can track your parcel online by following the details in your tracking email or text.
You will receive these details from the courier once your goods have been dispatched from us, from here you will be able to find out your parcels exact location.
98% of parcels processed for next day delivery arrive the following day. However, we are unable to 100% guarantee next day delivery on all of our parcels as we rely heavily on our couriers to meet your request.
If your order does not arrive the next day, please contact our customer service team where they will investigate your order and look to reimburse you for the next day delivery surcharge should this be applicable.
We strongly advise you not to book any contractors until you have full receipt of all your items in good condition.
For more information on delivery please click the link below.
All unused items are covered by 30 day money back or 365 day returns guarantee.
Contact telephone number
Invoice/sales order number
Product detail of item returning
Reason for request to return
For more information on returns please click the link below.
It is advisable for you to call our customer service team on 01527 868 500 before you make your journey so we can ensure your goods are ready for collection when you arrive.
The post code for your satellite navigation is B60 4FG. Please note our post code was recently updated by Royal Mail and any satellite navigation running an older software, which is more than 12 months old may lead you to a different part of Bromsgrove. Please ensure your satellite navigation is up to date and running the latest version, therefore directing you to our address advertised.
We have several free car parking spaces allocated to the front of the building, along with a further 16 spaces in the main car park, at the side of the warehouse adjacent to Hanbury Road. Car parking spaces are clearly marked "Unit 2"
Once you have arrived, please head towards the blue reception door, and ring the Click & Collect door bell. From here, one of our personnel will look after your collection. Please be patient as our personnel on duty may be serving other customers.
The personnel on duty will check the item with you to ensure you are totally satisfied with your purchase before helping you to your car.
If you are not completely satisfied with your purchase, you have the right to cancel your order. Your refund will usually appear on your bank statement within 7 days, dependent on bank processing times.
We understand in certain circumstances it may take you longer than 7 days to collect your purchase. If your collection date is to exceed the 7 day period, please contact us with an estimated collection date in order for us to store your purchase in a suitable place for safe keeping.
Unfortunately Taps UK is an online retailer. To keep our prices competitive, we do not have showroom facilities at the warehouse.
Further products can be purchased at the warehouse. We have computer access that our customers can use to browse our Taps UK website and order online. It can take up to 15 minutes for the order to download to our system, so if you are conscience of time, we recommend you make your purchases before arriving.
Our online prices are calculated without our customers incurring showroom facility costs. Customers who wish to view products, will be charged our surcharge of £10.00 inclusive of VAT. This surcharge will enable you to view up to 3 products.
We do have restroom facilities at the warehouse.
Due to health and safety and insurance purposes, anyone below the age of 16 years old is not permitted on site.
Click and collect purchases can be collected during our opening hours which are Monday to Friday from 9am till 5pm. Please ensure you arrive at least 30 minuets before closing time.
We are closed during weekends, public holidays and any periods advertised on our contact us page on our website.
Unit 2, Prior Wharf
Waterside Entrance of Harris Business Park
Hanbury Road, Stoke Prior