Click and Collect

Please Note

There are NO showroom or viewing facilities at the collection warehouse, please ensure you purchase all your required items online before you make your journey to avoid disappointment.

Need Your Items Today? No Problem...

Whether you are in a hurry for your purchase or just rather save on delivery cost as your not far from our warehouse in Droitwich, why not collect your purchase from us? Collection are usually available within 4 working hours after you have placed your order online through www.tapsuk.com. On occasion this may take a little longer but please ensure you contact our customer service to ensure your items are ready for collection before you make your special journey to us.

1
Order Online
Order Online

Add eligible "Click & Collect" products to your basket, select 'Pick Up' at checkout and complete your order.

2
Travel
Travel After Confirmation

Schedule your pickup. Once confirmed, travel to our warehouse in Droitwich, Worcestershire to collect your order.

3
Reception
Head to Reception

Park in the visitor car park, head to reception with your order details where our team will assist you.

4
Inspect Item
Collect & Inspect Your Item

Inspect your purchase with our assistant. Once you're satisfied, our team will help load it into your vehicle.

Frequently Asked Questions

Please ensure you purchase all your required items online before you make your journey. All "Click & Collect" purchases will be ready for collection within 4 working hours of your confirmation email.

It is advisable for you to call our customer service team on 01527 868 500 before you make your journey so we can ensure your goods are ready for collection when you arrive.

The post code for your satellite navigation is WR9 9AH. Please note our post code is for the area and often takes people towards Howdens. You need to continue on the main one way road and look for the unit with a security fence with two yellow posts opposite Enertech,

We have several free car parking spaces allocated to the front of the building.

Enter the answer here.Once you have arrived, you will be greeted by security who will guide you where to park and point you towards the main reception for the building. From here, one of our team will look meet you at reception, and take you to the collection area. Please be patient as our team may be serving other customers.

We will check the item with you to ensure you are totally satisfied with your purchase before helping you to your car.

If you are not completely satisfied with your purchase, you have the right to cancel your order. Your refund will usually appear on your bank statement within 7 days, dependent on bank processing times.

We understand in certain circumstances it may take you longer than 7 days to collect your purchase. If your collection date is to exceed the 7 day period, please contact us with an estimated collection date in order for us to store your purchase in a suitable place for safe keeping.

Do you have a showroom at the warehouse?

Further products can be purchased at the warehouse. We have computer access that our customers can use to browse our Taps UK website and order online. It can take up to 15 minutes for the order to download to our system, so if you are short on time, we recommend you make your purchase before arriving.

If our team isn't too busy we will happily help you with other products, but we cannot guarantee we will be able to retrieve alternative products from the warehouse for you to look at. Keep in mind we have thousands of SKUs and finite space - so we only stock certain lines in our warehouse at all times.

We do have restroom facilities at the warehouse.

Due to health and safety and insurance purposes, anyone below the age of 16 years old is not permitted on site.

Click and collect purchases can be collected during our opening hours which are Monday to Friday from 9am till 5pm. Please ensure you arrive at least 30 minutes before closing time.

We are closed during weekends, public holidays and any periods advertised on our contact us page on our website.

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday, Sunday & Public Holidays Closed

Collection Point

Taps UK
Unit 26, The Furlong
Berry Hill Industrial Estate
Droitwich
Worcestershire
WR9 9AH