In light of the COVID-19 pandemic, Taps UK would like to reassure customers that we are taking every step necessary to continue to provide great service to you during this difficult time. Our number one priority is the well-being of our staff, and our customers and any procedure put in place will be done with safety as the main concern.
We endeavour to keep working as normal for as long as we can, but please expect some delays in delivery times and customer service response times whilst we are working with a reduced staff levels in our contact centre, and day to day processes are lengthened due to government guidance.
A considerable amount of our supply chain has suffered both service and delivery, which means some brands/products may have a significant lead time. We have tried to inform you of this on the product listing where we can, but any customer who is facing these delays will be informed via email shortly after placing their order with us.