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Browse our Customer Testimonials

We at Taps UK are always striving forward so that we may offer our customers a competitive level of service and products. With your valued feedback, we can make improvements to areas of Taps UK which, we hope will significantly improve your experience with us.

To help you understand the level of service we provide our customers, we have included below, some of our feedback comments and general comments from our customers.

Taps UK also have an established eBay store, trading since October 2004, we sell end of line goods, returned stock and promotions on eBay. We have sold over 350,000 items, with over 100,000 customer feedbacks. Taps UK have been awarded with "eBay Top-rated seller" status, for consistently providing high level of service on eBay.

Great job! Thank you!

Very satisfied with service, product, and delivery. Always prompt replay to all my emails, managed to deliver item when it was convenient for me without any problems. Many thanks tapsuk


Astracast Professional Chrome Kitchen Sink Mixer Tap

I was concerned when I bought the tap that it was shown on the website as available but then had to be ordered. However, your helpdesk answered promptly all of my queries and the tap was delivered very quickly - well within the time promised. The tap is excellent quality and is now fitted and working (instructions very comprehensive). I am very pleased with it and the service. Many thanks.


Outstanding Service

I have to say that my experience with Utsumi has been absolutely outstanding throughout and they will definitely be my first port of call for any future requirements that I may have.

After discovering that the sink that I had bought would not fit the way we needed it to with our new worktops, Utsumi went above and beyond the call of duty to allow me to change it. Throughout our communications they were always extremely polite and quick to respond, assist and resolve.


Daniel Gonzalez

Excellent Quality

Very good company. Items ordered are excellent quality, good value for money and courteous delivery person. This is a company you should buy from if you want to avoid headaches from other suppliers. Highly recommended.

Mrs Reed

Extremely efficient customer service

Dear TapsUK

I am extremely delighted with the Elizabeth in your customer service who managed to replaced the basin the courier damaged. As you know, we need the basin to finish off our bathroom project and any more delay would have caused us not to have a bathroom over the weekend. Thank you again for your prompt service and the basin is excellent quality and value for money. 

Best regards

Tony Church

Astini Celeste Tap

Ordered a tap from the website, bit sceptical as I have never heard of Astini, but I needn't have worried.

Tap arrived within 24 hours, the packaging was excellent and the delivery driver was courteous and helpful. I wasn't sure how to fit it, so I rang them up on their after sales line (I am too impatient for emails!) and the guy I spoke to put me in the right direction, very helpful and even set my plumber straight on a few things.

Would recommend, excellent service start to finish.

Tara Wood

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