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Winter Sale

Returns & Exchange

All items are backed by our 90 days exchange guarantee, all you need to do is to follow our 4 simple steps below...

1. Contact our customer services within 90 days of delivery by submitting your request for a exchange through our online help desk with the following information:

  • Email Address
  • Name
  • Contact Telephone Number
  • Invoice Number
  • Product detail of item returning
  • Reason for request to exchange
  • Details of your preferred item

2. We will then advise you of availability, price difference, delivery costs and ways to settle the account.

3. Print and complete the returns form with your unique returns reference number provided by our customer service on acknowledgement to your request.

4. Pack your items securely, including your returns form within, and return it to the address provided by our customer service. Please Note - We do not cover return postage costs. Goods must be returned in their original packaging in a sellable condition.

Exchange request made after 14 days of delivery, will be liable for a 25% restocking charge.

All items are backed by our 14 days no quibble money back guarantee, all you need to do, is to follow our 3 simple steps...

1. Contact our customer services within 14 days of delivery by submitting your request for a refund through our online help desk with the following information:

  • Email Address
  • Name
  • Contact Telephone Number
  • Invoice Number
  • Product detail of item returning
  • Reason for request to exchange
  • Details of your preferred item

2. Print and complete the returns form with your unique returns reference number provided by our customer service on acknowledgement to your request.

3. Pack your items securely, including your returns form within, and return it to the address provided by our customer service.Please Note - We do not cover return postage costs. Goods must be returned in their original packaging in a sellable condition.

Goods are refunded within 30 days, usually within 7 days.

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