Mon-Thur: 9am-9pm Fri:9am-5pm
Delivery cost will vary depending on size & location
How much will delivery cost?
£2.50 
£5 
£10 
£30 
£40 
£2.50 £5 £150 £150 N/A 
£5 £20 £150 £150 N/A 
£5 £20 N/A N/A N/A Is next day delivery available?
How we process your order
£7.50 £10 £15 £60 N/A 
Availability
Next day delivery is available for
advertised items only, see item listing
for more information.
Dedicated Lorry
Kitchens will be delivered by a dedicated lorry
£180 
What size is my item?
The size is judged by dimensions, weight & material
Small items include accessories
and parts such as wastes and valves.
Medium items include basins,
taps and stainless steel sinks.
Large items include composite,
large stainless steel & small ceramic sinks.
Extra large items include large,
ceramic sinks, toilets, basins & vanity sets.
Special delivery items include
worktops, shower enclosures, and baths.
Kitchens will be delivered
by a dedicated lorry on a
day to suit you.
How long does delivery take?
Delivery time is determined by availability and size
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2-3 working days is our estimated delivery time for items we keep stocked
in our dispatch warehouse.
3-5 working days is our estimated delivery time for items we keep stocked
however not in our dispatch warehouse.
5-7 working days is our estimated delivery time for items we do not keep stocked.
These will be ordered from our supplier upon order confirmation.
7-10 working days is our estimated delivery time for extra large and special
delivery items. The delivered will be performed by a specialist courier service.
Certain items will be eligable for next day delivery with a minor surcharge.
the option is available just before the checkout.
Can I change my delivery address?
Simply checkout with Paypal, Amazon or Google Wallet
Simply checkout with Paypal and
change your delivery address to your preferred delivery address. Don't have a Google account? Simply checkout as a guest.
Simply checkout with Google Wallet and
change your delivery address to your preferred delivery address. Don't have a Paypal account? Simply checkout as a guest.
Simply checkout with Amazon and change
your delivery address to your preferred delivery address.
Unfortunately checkout through Taps UK
credit card facility by HSBC only allows delivery to registered credit or debit card addresses only. Delivery to an alternative address is prohibited.
Can I collect my item?
Unfortunately collections are currently not available
Unfortunately due to strict health and safety protocols, we cannot permit members of the public onto our warehouse premises. We have taken this into account when setting our delivery costs so that we can continue to offer you the best possible price available.
*Next day delivery available on selected advertised items only. Orders must be placed before 2:00pm (excludes Saturday delivery)
Standard Delivery TimeAll standard deliveries are made during Monday - Friday and exclude Saturday, Sunday, public holidays or stated holidays as advertised on our website.
Goods are delivered by Royal Mail may require a signature upon delivery.
The couriers will attempt delivery at your address, if no-one is available to sign for the goods, a card will be left for you to contact the couriers to collect from the local depot. The couriers may attempt delivery the following day, but they do not guarantee this second attempt. Goods delivered by courier will require a signature upon delivery.
One of our customer support team will call you to arrange delivery of your purchase or our Transport Company will call to arrange delivery, this will be within 72 hours of purchase, you will be able to arrange with the transport company a suitable day for your delivery. Goods delivered by Transport Company will require a signature upon delivery.
All Goods delivered within UK and Ireland is insured against damage in transit. We can not consider any claims for damage after 7 days of delivery. Please ensure all items are checked in full by your self. Any damages will need to be notified to Taps UK within 7 days of delivery either by contacting customer support by telephone or email. If Taps UK are not notified regarding damage within 7 working days of delivery, Taps UK are unable to claim from either Transport Company or the manufacturer.
By accepting to purchase from Taps UK, you agree to indemnify us in full for any losses Taps UK suffer as a result of your failure to notify us within 7 days of delivery.
Due to the fragile nature of extra large items, all items must be checked for any obvious sign of damage before you sign for the goods. Any items with obvious sign of damage must be refused and sign for as damaged.
By accepting to purchase from Taps UK, you agree to indemnify us in full for any losses Taps UK suffer as a result of your failure to check the items on delivery.
Please ensure all items are checked in full by your self, any shortage will need to be notified to Taps UK within 7 days of delivery either by contacting customer support by telephone or email. By accepting to purchase from Taps UK you agree to indemnify us in full for any losses Taps UK suffer as a result of your failure to check your items. Please report any shortages within 7 days.
It is your responsibility to ensure that you are available to sign for your goods that you have ordered. Taps UK customer support will email you once we have dispatched your item.
Taps UK strongly advises you not to book any contractors until full receipt of all your items, if goods are out of stock, one of our customer support personnel will contact you with a expected delivery date. Please report any damage or shortages within 7 days.
In order for us to process your order with our delivery company we require a telephone number. If you are paying with paypal please make sure your account has a telephone number assigned to it. Please be aware without a telephone number we are unable to process your order and will result in delay.
